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Question

Changing Account Details

  • July 20, 2026
  • 1 reply
  • 1 view

My son’s phone has been in my name and I have been paying the contract. The contract is coming to its end. My son will be turning 20 and we want to keep the same number but change the account to his name and his bank details. Is this possible?

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2026

Hi ​@AmandaPanda

 

Kindly note that the account ownership cannot be changed, as the credit check was completed using the account holder's details. This means that if your son would like to have an account in his name, he would need to apply for a contract using his own name and details. 

 

Thanks, 

 

Anneline