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chat to an agent

  • December 5, 2025
  • 2 replies
  • 76 views

How can I chat to an agent?

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • December 5, 2025

@Pmlaalej You can by visiting this link and in the message box type in, To speak to someone.

 

https://www.idmobile.co.uk/live-chat

 

 

 

Joe


Decembersangel72
Gold Contributor
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Hi ​@Pmlaalej 

As ​@JoeKing has stated, you can connect to Live Chat via his link and then type ‘talk to a person’ in the dialogue box and this will bypass the chatbot.

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
 

You can also contact iD Mobile via:-

Send a private message via their Socials (Facebook, X or Instagram)  iD Mobile social media accounts:-

 

or via email  - socialqueries@idmobile.co.uk.

Good luck x x