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chat to an agent

  • December 5, 2025
  • 2 replies
  • 292 views
P
Community Member

How can I chat to an agent?

    2 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • December 5, 2025

    ​@Pmlaalej You can by visiting this link and in the message box type in, To speak to someone.

     

    https://www.idmobile.co.uk/live-chat

     

     

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Decembersangel72
    Gold Contributor
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    Hi ​@Pmlaalej 

    As ​@JoeKing has stated, you can connect to Live Chat via his link and then type ‘talk to a person’ in the dialogue box and this will bypass the chatbot.

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
     

    You can also contact iD Mobile via:-

    Send a private message via their Socials (Facebook, X or Instagram)  iD Mobile social media accounts:-

     

    or via email  - socialqueries@idmobile.co.uk.

    Good luck x x

     




     

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