Skip to main content
Solved

continous oops

  • 26 May 2024
  • 3 replies
  • 26 views

Can anyone explain why the oops something went wrong comes up overtime I try to access my plan ,thanks

Hi @swcq,

Welcome to the Community!

Please can you try uninstalling the app and reinstalling it?

Also have you checked your plan via your iD Mobile account online?

 

Kash


Hi seems to be working OK at the moment ,thanks


Hi @swcq 

 

Glad to hear, there have been some known issues with the iD Mobile app, we apologise for any inconvenience caused. 

 

Tom


Reply