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contract buyout

S
Community Member

My phone is damaged beyond reasonable price and I have 7months to the end of my contract. Can I buy out the contract (pay off the 7months) and take out a new ID mobile contract?

Best answer by andewhite

Unfortunately @Stegga, the only way to end your iD contract within the minimum term period is to cancel and terminate the contract, which would mean paying the early termination fee.

You are eligible to upgrade, once within the last 60-days of the minimum term.

Maybe get a cheap refurbished phone to use for next 5-months?

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4 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12550 replies
  • Answer
  • July 18, 2024

Unfortunately @Stegga, the only way to end your iD contract within the minimum term period is to cancel and terminate the contract, which would mean paying the early termination fee.

You are eligible to upgrade, once within the last 60-days of the minimum term.

Maybe get a cheap refurbished phone to use for next 5-months?

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8256 replies
  • July 31, 2024

Hi @Stegga,

Welcome to the Community!

I looks like @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
William Baguley
New
 Contributor

How do I find out how much it will coast to cancel my contract 

N
iD Mobile Employee
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  • Natalie W
  • iD Mobile Employee
  • 2349 replies
  • November 27, 2024

Hi ​@William Baguley 

 

Thanks for getting in touch. 

 

Information on cancelling the service can be found here. 

If you require more information on the cost, please reach out to our Live chat team here. 

 

Thanks, 

 

Nat 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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