Currently on 10gb per month plan and now can't use the phone as it has come up with a 2gb warning limit. How do it get this sorted out.

Hey there @Mark Fox, thank you for reaching out.Have you changed plan recently?Or have you used data than usual recently?Thanks,Tyler

Have you updated you plan or upgraded recently? Have you checked the app for your remaining allowances?Failing that probably best to resolve this issue by using the iD onlineLive Chatservice, to speak to a customer adviser @Mark FoxThe advisers work until 8pm on weekdays and 6pm on weekends- just tell the 24/7 chatbot you’d like to “talk to a person”.

data limit wrong | iD Mobile Community

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