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Data remaining strange.

  • 1 September 2024
  • 3 replies
  • 43 views

Sydh
New
 Contributor
  • New
 Contributor
  • 1 reply

Why does my data remaining show 50gb/25gb? My plan is 25gb.

3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • September 4, 2024

Hi @Sydh,

Welcome to the Community!

Have you rolled over any data? Any unused data from the previous month will rollover to the following month.

Can you also check on the iD Mobile account via your browser to see if it shows same as the app?

 

Kash


Sydh
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • September 19, 2024

That could be it. Thanks.


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • September 23, 2024

No worries @Sydh.