I'm in the new app and my sons account is showing 17GB of 10GB used. Is this because he has data rolled over? And if so where can I see amount rolled over do I know how much he has left this month? I have £0 billing cap set.
Best answer by Tom
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+6
Hi
The rolled over amount should apply onto the total amount available, are you able to send a screenshot of this? (Blurring/covering any personal details)
Tom
Ok, so I've just realised this is Dara remaining, not used. Very very confusing as it doesn't say how much is used. But I think my error in the way I was reading it.
+6
Hi
This would show 10GB as the regular monthly allowance, anything rolled over would be on-top of that, in this case 7.5GB.
Tom
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