Skip to main content

I’ve been trying for weeks to log into the app, or on the website and constantly get the message ‘ my details do not match ‘ I’ve tried live chat etc but to no avail , any help would be helpful thanks .

Hi @Nellynb 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Reply


Terms & Conditions