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details do not match death loop

  • 14 July 2024
  • 1 reply
  • 25 views

ICampbell
Community Member

I’m trying to allocate my phone number to my ID Mobile app. I keep getting “sorry details do not match”. 
ive tried everything 

I also can’t get chat working

ive run out of options and I’m 2 hours deep

please help

Best answer by Matthew T

Hey @ICampbell,

I’ve sent you a private message.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • Answer
  • July 24, 2024

Hey @ICampbell,

I’ve sent you a private message.

Thanks.