Morning all,
I’ve checked with the app team, to check the statuses of all your accounts, and whether they’re linked to an account in the iD Mobile app:
@Flo Foroworld - We couldn’t find your details using the information linked to your Community account, but I did reply to your other thread. Please try my suggestion, if that doesn’t work, you can reply to me over there!
@Nic Petitt - Your Mobile Number is successfully linked to an email in the iD Mobile app. If you are still facing issues, perhaps you registered with a different email address? We’d recommend checking your Inbox for any emails from iD regarding successful registration. If not, great!
@Rafael Barnabas - Your Mobile Number is successfully linked to an email in the iD Mobile app. If you are still facing issues, perhaps you registered with a different email address? We’d recommend checking your Inbox for any emails from iD regarding successful registration. If not, great!
@James Nevill - Both your Mobile Numbers are successfully linked to two emails in the iD Mobile app.
@Idling - The Mobile Number linked to your Community account is not recognised by our system, so it might not be an iD Mobile number, or was entered incorrectly. Are you still facing issues?
@Neill Mitchell - Your Mobile Number is successfully linked to an email in the iD Mobile app. If you are still facing issues, perhaps you registered with a different email address? We’d recommend checking your Inbox for any emails from iD regarding successful registration. If not, great!
@Emma Atkinson Taylor - Your Mobile Number is successfully linked to an email in the iD Mobile app. If you are still facing issues, perhaps you registered with a different email address? We’d recommend checking your Inbox for any emails from iD regarding successful registration. If not, great!
@Nik20 - I see you’re still facing issues adding your Mobile Number to the iD Mobile app. Please check the steps in this Help Hub article for more information:
Let me know if the steps work, if not happy to help further.
Thanks all!