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Hi. Recently upgraded to s23fe. Had an offer for a pair of earbuds. The phone arrived bud no earbuds? Just wondering when they are going to arrive. Thanks. 

Hi @Bobby Davies 

 

You’ll need to claim them directly via Samsung as this is a Samsung offer, not an iD Mobile one.

 

https://www.idmobile.co.uk/claim-your-offer

 

Tom


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