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Email re contact i havent made

  • November 27, 2024
  • 1 reply
  • 16 views

Clark Raahs
Community Member

have had an email me thanking me for an account query. i have not made a query and have been a revent scam victim through ID Mobile so am naturally comcerned why i would have received this email in case someone else has accessed my account again.  how do i chat to an assistant to ensure what contact was made about my account, as it was not made by me!

1 reply

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  • iD Mobile Employee
  • 2144 replies
  • November 27, 2024

Hello ​@Clark Raahs 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there.

 

Thanks, 

 

Nat