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error when submitted PAC code

L
New
 Contributor

I am receiving an error when trying to submit my O2 PAC code to switch to ID mobile. I have received a text from ID confirming they have received my request but it still hasn’t been done on the date that was selected. I have tried again and the error is still coming up. I have tried to contact someone via  the live chat but have been told it is too busy 

 

Best answer by Kash

Hi @Sibu,

Sorry to hear that you are also having issues.

Please contact our Live Chat Team HERE if you are still having issues.

 

Kash

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4 replies

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8058 replies
  • June 6, 2024

Hi @laurenlovelock 

 

What date was the port to due to complete?

 

Are you still having this issue?

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
L
New
 Contributor
  • laurenlovelock
  • Author
  • New
 Contributor
  • 1 reply
  • June 7, 2024

Hello, I went through to complaints and it has now been resolved 

thank you

andewhite
1 person likes this
  • andewhite
    andewhite
S
New
 Contributor
  • Sibu
  • New
 Contributor
  • 1 reply
  • June 14, 2024

I’m having the same PAC code error problem 

Changing browsers, private or incognito or blocking pop ups does not help

Frustrating as l have been trying since yesterday and l have just realised that it affects a lot of new comers into the iD network. Which brings my other question? Why is iD not solving this perennial issue?

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8083 replies
  • Answer
  • July 2, 2024

Hi @Sibu,

Sorry to hear that you are also having issues.

Please contact our Live Chat Team HERE if you are still having issues.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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