I keep trying to contact the guide Dogs helpline. I have called them many times before without problem. It is an 0800 number but I have enabled premium numbers in my account. The number is not blocked in my contacts.
Each time I try to call it is immediately cancelled. I have tried turning the phone off and on again- makes no difference. I have no problem calling any other number which is why I’m dumbfounded by this.
Every call to a single contact is cancelled
Does the call work from a landline,
Perhaps Guide Dogs have a fault with their 0800 number.
Hi
Yes, the line works using the landline or my wife’s iPhone
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