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final bill


Paula Woodford
Active Contributor

Hi

I need a breakdown of the bill you have just taken.

I no longer have an account with you I only had phone 2 days

Paula

6 replies

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  • iD Mobile Employee
  • 1871 replies
  • January 29, 2025

Hello ​@Paula Woodford 

 

Thank you for getting in touch with us here on the community. 

Did you receive an invoice from us and wish for a further breakdown or have you not been able to access your invoice at all?

 

The quickest way to have this looked in to would be to speak with our team via Live Chat here

 

Thanks, 

 

Nat 


Paula Woodford
Active Contributor
  • Author
  • Active Contributor
  • 8 replies
  • January 29, 2025

No didn't receive an invoice the handset with esim was returned and recieved from currys on 14th Jan oy had it 3 days 

Paula


Paula Woodford
Active Contributor
  • Author
  • Active Contributor
  • 8 replies
  • January 29, 2025

I can't access the live chat 


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  • iD Mobile Employee
  • 1871 replies
  • January 30, 2025

Thank you ​@Paula Woodford 

 

I see we are currently speaking with you in private message. 

We will get back to you there as soon as possible. 

 

We’ll see you there. 

 

Nat 


Paula Woodford
Active Contributor
  • Author
  • Active Contributor
  • 8 replies
  • January 30, 2025

Nobody is answering over there 


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  • iD Mobile Employee
  • 1871 replies
  • February 1, 2025

Hi ​@Paula Woodford 

 

We apologise for any delays, I can see our team have been back in touch. 

 

Thanks

 

Nat