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FRAUDULENT ACCOUNT

  • August 7, 2024
  • 1 reply
  • 58 views

Hello. I have had fake 'direct debit' set up letter confirmation sent to me with incorrect details and I have never opened up an account with ID mobile, this is pure identify fraud. I received two letters from ID mobile and I would like someone to contact me regarding launching an investigation about this to stop further letters. I have reported it with action fraud and have a reference number.

 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7893 replies
  • August 14, 2024

Hi @Maialockhart 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom