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Help

  • September 18, 2024
  • 1 reply
  • 58 views

Nigel Mills
New
 Contributor

Hi can any one help, third time of asking come on customer services you must be able to help, this is my problem, I pay my monthly bill, I can go on line and view all my details, I also have the 4 digit security number, but when ever some one gets back to me about my issue you ask for my Name, Date of Birth, post code, address, telephone number, when I give you all the information you say my account is registered under another name!!!, please be honest is this just a delaying tool as you are unable to address my issue.    

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • September 23, 2024

@Nigel Mills - I’ve sent you a Private Message. Thanks.