Someone has gained access to my ID mobile account and stupidly support have given them a PAC code.
I've been told to wait 24-48 hours for a response but has the PAC request been stopped?
If they port my number then they can start accessing other online account information.
My bank has been notified and online/mobile banking has been disabled for now.
Hello
We are very sorry to hear this has happened.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Thanks,
Nat
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