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how do i set a bill cap online but i cant access the id app what can i do

how do i set my bill cap online with no acsess to the id app becaulse they are updateing the site what can i do

Best answer by Matthew T

Morning @Phillip Anthony Balmont,

Our Live Chat team should be able to help. Here’s the link:

https://www.idmobile.co.uk/live-chat

I’d recommend typing “Speak to someone” in the chat box to get through to an agent!

Thanks,

+26

Have you tried contacting iD Mobile support via their social media pages, @Phillip Anthony Balmont?

🤞

Forum member (non-iD)

+24

Morning @Phillip Anthony Balmont,

Our Live Chat team should be able to help. Here’s the link:

https://www.idmobile.co.uk/live-chat

I’d recommend typing “Speak to someone” in the chat box to get through to an agent!

Thanks,

iD Community Manager

+25

Do you still require any assistance with this?

Please let us know so we can get in touch if needs be.

Tom

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