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how do you receive your refer a friend reward

S
New
 Contributor

I received a referral -: https://refer.idmobile.co.uk/steveb-1954 

 

we have not received our refer. Friend rewards. I have been a customer since March 2024

Best answer by Kash

Hi @SheilaBr,

Welcome to the Community!

You can view the terms and conditions for the refer a friend scheme at the link below:

https://www.idmobile.co.uk/legal/terms-and-conditions-refer-a-friend

It can take 90 days once you receive the congratulations email to receive the reward.

Have you received any emails regarding the referral?

 

Kash

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    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • June 5, 2024

    Hi @SheilaBr,

    Welcome to the Community!

    You can view the terms and conditions for the refer a friend scheme at the link below:

    https://www.idmobile.co.uk/legal/terms-and-conditions-refer-a-friend

    It can take 90 days once you receive the congratulations email to receive the reward.

    Have you received any emails regarding the referral?

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New
 Contributor
    • SheilaBr
    • New
 Contributor
    • June 5, 2024

    No we haven’t yet and I acceoted the referral in Jan 24 which us when my contract started 

    S
    1 person likes this
    • S
      SheilaBr
    S
    New
 Contributor
    • SheilaBr
    • New
 Contributor
    • June 6, 2024

    Could the email be resent with the reward voucher please 

    S
    New
 Contributor
    • SheilaBr
    • New
 Contributor
    • June 12, 2024

    Reward has not been received can you look into this 

    S
    New
 Contributor
    • SheilaBr
    • New
 Contributor
    • June 13, 2024

    Still no reply from id community!!!

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • June 28, 2024

    Hi @SheilaBr 

     

    Please note we are not a live chat service here, we cannot always respond quickly and with volumes at this time, may take even longer to reply here.

     

    For for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

     

    What date did you receive the email with the following subject;

     

    Congratulations NAME, your reward is coming!


    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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