Hi, I bought an ID Mobile sim to put in a 4g router to run a home broadband system. I already have my phone sim registered on the app but when I try to add the new 4g router sim to the app it wants to send me a code by text to confirm. Because the sim is in a 4g router I can’t get that code! Is there another way around this e.g. getting the code by email? Thanks.
Solved
how to add new phone number to app when you cant receive text
Best answer by MZone
iD SIM’s are not officially supported to be used in routers but they do work. Check the router interface to see if you can receive SMS’s on it. Failing that you would need to put the SIM into a handset just to get the OTP.
This topic has been closed for replies.
+22iD SIM’s are not officially supported to be used in routers but they do work. Check the router interface to see if you can receive SMS’s on it. Failing that you would need to put the SIM into a handset just to get the OTP.
+24Hey there
Therefore, our security systems and one-time codes are set up based on this, so can only be sent to handsets via SMS. Therefore, if you wish to register an account, you’ll need to use the SIM card inside an approved handset, at least just to get the code, and there’s no official workaround I’m afraid.
Thanks,
Tyler
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.