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i can not log on to id mobile through app and online

  • November 20, 2024
  • 1 reply
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Jane Camp
Community Member

had a message to say my internet was running out but although i have uninstalled app and then reinstall it i cant logon

please help

jane

Best answer by Daz_S

Hi there ​@Jane Camp 

Yes the app can cause a bit of head scratching at times

So for now, why don’t you log in via the online portal instead - http://my.idmobile.co.uk/

It gives the same functionality as the app without the stress of using said app.

 

HTH

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Daz_S
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  • 1627 replies
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  • November 20, 2024

Hi there ​@Jane Camp 

Yes the app can cause a bit of head scratching at times

So for now, why don’t you log in via the online portal instead - http://my.idmobile.co.uk/

It gives the same functionality as the app without the stress of using said app.

 

HTH