I get a 'Sorry, your details do not match our records' error when I add a plan to the iD Mobile app, what do I do? Tried so many times.
Need help, thanks!
Need help, thanks!
Evening
Please refer to the following article for help with this error:
If you have followed all the steps and still cannot log-in, please reply to this thread. We will follow up with a Private Message to verify your account, and will pass the details onto the App team to investigate.
Thanks.
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