I have just joined Id Mobile and have a new phone. I have downloaded the ID mobile app but it will not allow me to logon. Face id works but that's as far as I get? I can logon to the website.
Solved
I cant logon to the ID Mobile app on my phone
Best answer by Kash M
Hi
Welcome to the Community!
Did you register for the new iD Mobile app?
If so it may be worth uninstalling the app and reinstalling it.
Kash
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