Skip to main content
Question

I changed my account email address, and now when I log in my mobile number is not showing up in the account. How can I reset this?

  • February 21, 2025
  • 1 reply
  • 14 views
W
Community Member

I changed my account email address, and now when I log in my mobile number is not showing up in the account. How can I reset this?

I have a desired email address I would like my idmobile account to use, and an idmobile phone number. I need to match them.

    1 reply

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • February 24, 2025

    Hey there ​@wind172, sorry to hear that.

     

    When you changed your account email, did you do this whilst logged in, or did you re-register please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions