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Question

I changed my account email address, and now when I log in my mobile number is not showing up in the account. How can I reset this?

  • February 21, 2025
  • 1 reply
  • 14 views

I changed my account email address, and now when I log in my mobile number is not showing up in the account. How can I reset this?

I have a desired email address I would like my idmobile account to use, and an idmobile phone number. I need to match them.

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • February 24, 2025

Hey there ​@wind172, sorry to hear that.

 

When you changed your account email, did you do this whilst logged in, or did you re-register please?

 

Thanks,

Tyler