Question

i want my refer a friend reward its been 6 months

N
Rank
Userlevel 1

referred a friend back last year on Dec 22. The referral page permanently says pending.I have already contacted this chat to ask what’s going on and was promised it would be dealt with.I feel trading standards would frown on you farming for customers from existing customers then not keep your end of the deal.I don’t have hours to deal with this again so can you please just sort it out Thankyou Neil F

4 replies

G
Rank

I have had exactly the same it’s appalling and they don’t reply to complaints sent in 

Geluk
Rank
Userlevel 4
Badge +1

Never, ever put mobile numbers on a public forum - stand by for spammers/ fraudsters 😠

Geluk
N
Rank
Userlevel 1

 

Tyler
Rank
Userlevel 4
Badge +5

Hey there @Neil f and @Gruff31, welcome both to Community!

 

Firstly @Neil f, I have edited your post and removed the two phone numbers and your full name on your behalf, and resolved the report you made on this post for you. I hope that’s okay.

 

Secondly, in terms of the refer-a-friend bonuses, what was the last email you both received from us regarding this, and on what date was that please?

 

Kind regards,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply


Terms & Conditions