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Id mobile account


Can't access to my account probably it was my fault to open 2 accounts with same email address now i can't access the other one i would love to update the email but not getting any options for that need help

2 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 586 replies
  • March 20, 2025

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Suhel Rahman Raju   

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3054 replies
  • March 21, 2025

Hey there ​@Suhel Rahman Raju, sorry to hear that.

 

We hope the kind advice from ​@MZone has been able to help.

 

Please let us know if you require further assistance.

 

Thanks,

Tyler