Hi Cannot access the app or log into my account to check balance / contract details .
it says my detail do not match. I am using the same phone number and the same e-mail address and i have successfully changed my password. I cannot set up direct debit, see any details about data usage or anything. a bit useless really.
Best answer by Kash M
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Kash
Hi Cannot access the app or log into my account to check balance / contract details .
it says my detail do not match. I am using the same phone number and the same e-mail address and i have successfully changed my password. I cannot set up direct debit, see any details about data usage or anything. a bit useless really.
+24Hi
Welcome to the Community!
The link below may help you with your issue.
If you still have issues, please contact our Live Chat Team.
Kash
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