ID Mobile app & internet site not working!!!

  • 10 June 2024
  • 3 replies
  • 88 views

Hi, 

every time I login in to my account via app or internet I get an “oops there was a problem” message in red, I just want to see what upgrades I am entitled to why is it so difficult?

kind regards 


3 replies

 

I’ve had this for almost 2 months now, contacted support so many times but they do nothing. Only fix seems to be cancelling your contact and signing up with a different network with a working app.

Userlevel 7
Badge +5

Hi @Sye Dope-dubber West 

 

Sorry to see this, the team are aware with some issues in the iD Mobile app/website.

 

To see upgrade options it may be best to either contact our sales team on 0207 1391 397 or visit your local Currys store.

 

Tom

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