Hi,
every time I login in to my account via app or internet I get an “oops there was a problem” message in red, I just want to see what upgrades I am entitled to why is it so difficult?
kind regards
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I’ve had this for almost 2 months now, contacted support so many times but they do nothing. Only fix seems to be cancelling your contact and signing up with a different network with a working app.
Hi
Sorry to see this, the team are aware with some issues in the iD Mobile app/website.
To see upgrade options it may be best to either contact our sales team on 0207 1391 397 or visit your local Currys store.
Tom
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