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Struggling to get started on the App. It’s not recognising my details (mobile number, last name, date of birth)

Hi @Rob Belcher 

 

Are you still having issues with this?

 

Have you tried both the app and the website?

 

https://my.idmobile.co.uk/login

 

Please could you let us know exactly what it is you’re having issues with?

 

Tom


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