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Id moble app

  • June 5, 2024
  • 1 reply
  • 26 views
Rob Belcher
Community Member

Struggling to get started on the App. It’s not recognising my details (mobile number, last name, date of birth)

Best answer by Tom

Hi @Rob Belcher 

 

Are you still having issues with this?

 

Have you tried both the app and the website?

 

https://my.idmobile.co.uk/login

 

Please could you let us know exactly what it is you’re having issues with?

 

Tom

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    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8008 replies
    • Answer
    • June 13, 2024

    Hi @Rob Belcher 

     

    Are you still having issues with this?

     

    Have you tried both the app and the website?

     

    https://my.idmobile.co.uk/login

     

    Please could you let us know exactly what it is you’re having issues with?

     

    Tom

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