Hello,I have tried to obtain a PAC number this afternoon without success? Either network or maintenance issues suggested.Can anyone at ID help please?Thanks, Paul Mitchell

Probably best to resolve this issue by using the iD onlineLive Chatservice, to speak to a customer adviser @mitchus925The advisers work until 8pm on weekdays and 6pm on weekends- just tell the 24/7 chatbot you’d like to “talk to a person”.

Hi @mitchus925Although we don't have a customer service phone-line and we are an online business, we have many ways that our customers can get in contact with our great teams across all formats.We are available from 8am-8pm through our socials on weekdays, and 9am-5:30pm on weekends, on both Facebook and Twitter, where you can pick up the conversation with us whenever you like.We are also available through our live-chat, and our live-chat team are available 9am-8pm Monday to Friday, and 9am-6pm Saturday, Sunday and bank holidays.https://www.idmobile.co.uk/live-chatAlternatively, we would be more than happy to help you here🙂

ID not Contactable | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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