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inbound calls


Hi

Just got my number ported from EE to id. It's a samsung phone but I can't recieve incoming calls. Please can someone help.

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 464 replies
  • May 19, 2025

Try turning your phone off + on.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • May 21, 2025

Hey there ​@Amys0308, sorry to hear that. Are you still having issues?

 

Have you tried restarting your phone as suggested by ​@Geluk, and also reset network settings?

 

Also, did you transfer your phone number over to us?

 

Thanks,

Tyler