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ive been locked out of my app

  • October 15, 2024
  • 1 reply
  • 69 views

Fimig
Community Member

I was looking to up grade today and I got locked out please help 

This is what I got

Best answer by Lauren

Hi @Fimig, have you received a specific notification to say that you’ve been locked out of the app?

If so, you’ll be able to contact our live chat team to unblock this:

Live Chat Support | iD Mobile Network

-Lauren

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1 reply

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • October 18, 2024

Hi @Fimig, have you received a specific notification to say that you’ve been locked out of the app?

If so, you’ll be able to contact our live chat team to unblock this:

Live Chat Support | iD Mobile Network

-Lauren