I can’t access my id mobile app and I have no email with a customer service pin, so what do I do now as I need to speak with them as I’ve switched provider but now I can’t port my number or cancel the contract I don’t want

Hi @Sam Attwell have you registered? If not, this article will help -How do I register for the iD Mobile app? | iD Mobile CommunityYou you need further help with logging in, please check out this article -How do I log-in to the iD Mobile app? | iD Mobile CommunityI hope this helps, but if you do need further assistance, please let us know.

Probably best to resolve this issue by using the iD onlineLive Chatservice, to speak to a customer adviser @Sam AttwellThe advisers work until 8pm on weekdays and 6pm on weekends- just tell the 24/7 chatbot you’d like to “talk to a person”.

locked out of account | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected.

The entry must be submitted personally by the entrant. Entries by third parties, collective entries or multiple entries will be disqualified.

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