My problem is your SIM is in a router in my motor home and you have just updated your app which means I have to re log in. To do this I have to receive a code generated by you to complete the process. Because you are sending the code to the SIM that is in a router I will never be able to complete the process because I cannot see the code. Is it possible to generate a one time code I can then use to complete the log in to the app without having to start removing SIM cards?
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Best answer by Kash
Hi
Thanks for getting back to us.
The quickest method of receiving the code is by inserting the SIM into a handset.
Alternatively you can contact our Live Chat Team as they’ll need to provide the code as it expires after a few minutes.
Kash
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