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Logging into the site without access to my phone

  • November 19, 2024
  • 1 reply
  • 20 views

Hi,

 I haven’t used the phone for months and I’m now overseas. I have received an end of contract notification so I’d like to log in to cancel the payments, but I am unable to log in to the online environment.

Please help

Thanks

Best answer by Kash

Hi ​@jackwilk2,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • November 19, 2024

Hi ​@jackwilk2,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash