So you moved the accounts to a new account and now when I try to login through the chrome browser we just get email/password-pressing enter brings strait back to email, it did work the other day on an incognito window but that is not a solution, something is really broken with you login system, sort it out or I won’t be able to upgrade my contract.
Hi
If it’s working on an incognito window and not a standard window, it may be autofill or cookies that could be affecting this, are you able to clear the cookies/cache and try there?
Are you able to try the app?
If you’d like to look into upgrades outside the app/website, please call our sales team on 0207 1391 397 or visit the Carphone Warehouse website or Currys stores.
Tom
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