I have 2 numbers which have never been used and unfortunately I thought had been linked to my main account which has now been closed. Main account number (REDACTED).
the other two numbers which have not been used are;
[REDACTED]
[REDACTED]
How do I go about closing these accounts
Best answer by WelshPaul
Hi, it tells you what you need to do to terminate your agreement in the terms and conditions that you agreed to when taking out the plan(s).
17. Notices
17.1 If you want to end your agreement, you must contact us through the 'Contact Us' section in our website at www.idmobile.co.uk/contactus and give us at least 30 days notice or alternatively you may log in to your account using the iD app and set a future disconnection request by selecting a date which is at least 30 days in to the future. If you prefer to contact iD Mobile via letter, please send this to iD Mobile, PO Box 686, Salford M5 0PA. You must include your full name, your billing address with post code, your iD mobile telephone number and the name of the bank your direct debit is with to help us locate your account. If you would like to give us notice beyond 30 days in to the future, you can contact us at www.idmobile.co.uk/contactus for more details. Whenever you have a No Fee Right to Exit you must exercise it within 30 days of it arising; if you do not notify us within this period, you will lose the right to terminate.
So have a chat with a live chat agent and provide them with the required 30 days’ notice for each of the plan(s) you want terminated.
https://idmobile.co.uk/live-chat
+24Hi, it tells you what you need to do to terminate your agreement in the terms and conditions that you agreed to when taking out the plan(s).
17. Notices
17.1 If you want to end your agreement, you must contact us through the 'Contact Us' section in our website at www.idmobile.co.uk/contactus and give us at least 30 days notice or alternatively you may log in to your account using the iD app and set a future disconnection request by selecting a date which is at least 30 days in to the future. If you prefer to contact iD Mobile via letter, please send this to iD Mobile, PO Box 686, Salford M5 0PA. You must include your full name, your billing address with post code, your iD mobile telephone number and the name of the bank your direct debit is with to help us locate your account. If you would like to give us notice beyond 30 days in to the future, you can contact us at www.idmobile.co.uk/contactus for more details. Whenever you have a No Fee Right to Exit you must exercise it within 30 days of it arising; if you do not notify us within this period, you will lose the right to terminate.
So have a chat with a live chat agent and provide them with the required 30 days’ notice for each of the plan(s) you want terminated.
https://idmobile.co.uk/live-chat
+25Hi
Do you still require assistance here? Please let us know so we can get in touch to assist in cancelling your plan(s).
Tom
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