I am very disappointed with Id i have been a member trying to log in for the last 6 months,i haven’t been able to see my bill for the last 6 months due to the app saying “your details don’t match our records”,but you can send me text messages saying i have used 80% of my data i am very annoyed and frustrated.I have contacted customer services they said its a tech error,tech erro for 6 months i want an explanation now or i will be planning to boycott id for there unethical treatment of customers.
Solved
Mobile App
Best answer by Matthew T
Evening
Please refer to the following article for help with this error:
If you have followed all the steps and still cannot log-in, please reply to this thread. We will follow up with a Private Message to verify your account, and will pass the details onto the App team to investigate.
Thanks.
+24Evening
Please refer to the following article for help with this error:
If you have followed all the steps and still cannot log-in, please reply to this thread. We will follow up with a Private Message to verify your account, and will pass the details onto the App team to investigate.
Thanks.
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.