Im trying to register my account on IDs new system but when trying to add a mobile the system says my number/name/dob is not recognised.
Does anyone have their email address I can contact?
This should be a problem directly for customer service but I guess its ID mobile has made it easier to complain in public than to send them a support ticket (live chat had 90min wait times)
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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