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Have been away for a short while and tried to use my iD Mobile account from 28 May. The payment of £8 was taken and I am now showing no data left with unlimited texts and minutes. I cannot use the phone despite money being taken on 28 May.

Hi @liane64,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


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