Question

my mobile number isnt recognised on app

Hi

when I try to log on the app does not recognise my details.when I add in my mobile… I’ve seen this appears to be a common issue.

please advise.

thank you

Page 1 / 1

Hi @Sallyjholloway

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

Sign up