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Hi

when I try to log on the app does not recognise my details.when I add in my mobile… I’ve seen this appears to be a common issue.

please advise.

thank you

Hi @Sallyjholloway 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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