I purchased 100GB data monthly. But on the app it says your plan with 20GB of data monthly?
Solved
my plan on the app is different to the one i purchased
Best answer by Matthew T
Hey
Can confirm this is a visual glitch in the iD Mobile app, you do have 100GB on your account (I've just checked). I’ve flagged your account with the relevant teams, who are working on a fix for this issue.
Thanks.
+24Hey
Can confirm this is a visual glitch in the iD Mobile app, you do have 100GB on your account (I've just checked). I’ve flagged your account with the relevant teams, who are working on a fix for this issue.
Thanks.
+24Hi
If your allowances are showing as incorrect on the app and your online account it may an error that is being looked into.
You can confirm your allowances by contacting our Live Chat Team.
Kash
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