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my services

  • June 15, 2024
  • 1 reply
  • 19 views

Nikky Hiatt
Community Member

How do you access my services on the app to be able to reactivate a sim card after reporting lost or stolen

Best answer by Tyler

Hey there @Nikky Hiatt, you can activate a SIM card via the link below:

 

https://my.idmobile.co.uk/activate-sim-outside

 

If that doesn’t work, then please contact us via live-chat to have it re-activated for you, or we can PM you here if you like.

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3304 replies
  • Answer
  • June 17, 2024

Hey there @Nikky Hiatt, you can activate a SIM card via the link below:

 

https://my.idmobile.co.uk/activate-sim-outside

 

If that doesn’t work, then please contact us via live-chat to have it re-activated for you, or we can PM you here if you like.

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler