Why is my mobile data so slow, it shows I'm getting 5G but my Internet connection is really bad and takes time to load videos it also takes really long to send normal text messages, I don't know if there is a problem with my aim or your network please review this for me.
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I’m having the same issue just switched to ID i hope this isnt the level of service. I cant connect to calls and if i do the reception is rubbish
Ssd to ssy it probaly is
Hi
Welcome to the Community!
Sorry to hear about the coverage issues.
Can you advise if you have checked the network status and coverage checker for any issues? You can enter your postcode at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
Secondly please test the SIM in a different handset and change your mobile network to a 4G connection.
Kash
Due to the lack of onterest fromiD O have now switched providers, funnily enough their app and website noth WORK perfectly well!
Hi
Sorry to hear you’ve left, best of luck with a new provider.
Tom
Still need to delete this account
Hi
I can see that we responded to your elsewhere.
We will wait for your response and get back to you there.
Kash
Reply
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