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network failure

  • February 19, 2025
  • 1 reply
  • 19 views

 i have been unable to use my phone properly for over a month i cant make or receive phone calls at certain times or send and receive messages or correctly use my data for  over a month. Could i get a refund on my monthly bill ?as this has been a huge inconvenience 

1 reply

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  • iD Mobile Employee
  • 1854 replies
  • February 21, 2025

Hello ​@Titch 36 

 

Thanks for getting in touch. 

I have replied to your separate post regarding this issue. 

To avoid any delays, we will continue to pick this up with you from there. 

 

Thanks, 

 

Nat