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new phone

  • September 25, 2024
  • 1 reply
  • 9 views

Mary Stevens
Community Member

I have just swapped my iPhone for a new iPhone & the app won’t let me log in, it’s saying details don’t match - when they do !!! Any help please

Best answer by Kash M

Hi @Mary Stevens,

Welcome to the Community!

I would advise that you visit the link below for further assistance.

Should you still have problems please contact the Live Chat Team.

 

Kash

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 30, 2024

Hi @Mary Stevens,

Welcome to the Community!

I would advise that you visit the link below for further assistance.

Should you still have problems please contact the Live Chat Team.

 

Kash